Refund policy

Return Policy

At GoldRock 27, we strive to ensure our customers are satisfied with their purchases. If you encounter any issues with your order, please review our return policy below: 

• Damaged or Defective Products: If your product arrives damaged or with a manufacturing error, please contact us within 14 days of delivery. We will offer a free reprint or refund upon verification of the issue. Photos of the damaged product are required, but you do not need to return the item.

• Non-Defective Products: We do not accept returns or exchanges for non-defective products, such as those ordered in the wrong size or color, or if you simply change your mind.

Please ensure that you review our policy carefully before making a purchase. If you have any questions or concerns, feel free to reach out to our customer support team at info@goldrock27.com.